Blackpool Walk In Centre

Whitegate Health Centre, 150 Whitegate Drive, Blackpool, Lancashire, FY3 9ES
 
6,585 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
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Review of Blackpool Urgent Treatment Centre
28th December 2023


Very good service from reception & staff also the Doctor was very thorough with the examination and asking me questions in a two way conversation, the waiting room was very clean with lots of drinking water available

Suggested improvements
Nothing at all

Experience
Dignity/Respect
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Staff
Safe
Food
Rating not given.
 
Review of Blackpool Urgent Treatment Centre
28th December 2023


The centre was extremely busy and the staff dealt with everyone in a very professional manner.

Suggested improvements
Nothing could have been better

Experience
Dignity/Respect
Involvement
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Staff
Safe
Food
Rating not given.
 
Review of Blackpool Urgent Treatment Centre
28th December 2023


These are some of my conditions that I have.

Suggested improvements
You told me what was wrong with me and advice me what to use and you also give me some gel to put on.

Experience
Dignity/Respect
Involvement
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Staff
Safe
Food
Rating not given.
 
Review of Blackpool Urgent Treatment Centre
28th December 2023


The answers speak for themselves.

Suggested improvements
Very happy with the visit.

Experience
Dignity/Respect
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Staff
Safe
Food
Rating not given.
 
Review of Blackpool Urgent Treatment Centre
28th December 2023


Great care and seen quickly

Suggested improvements
.

Experience
Dignity/Respect
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Staff
Safe
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Review of Blackpool Urgent Treatment Centre
28th December 2023


Great service and quick, staff amazing.

Suggested improvements
Have more staff as the centre was always busy every time we were there.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
Rating not given.
 
Review of Blackpool Urgent Treatment Centre
28th December 2023


Dealt with and cleared within 3/4 hour

Suggested improvements
Not applicable

Experience
Dignity/Respect
Involvement
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Staff
Safe
Food
Rating not given.
 
Review of Blackpool Urgent Treatment Centre
28th December 2023


Very poor service. Could not get a GP appointment until end of January told to go to Whitegate Resource centre. Saw a nurse practitioner who told me to come back early next morning. Came back early next morning. No help offered or signposted to other services. No compassion or advice.

Suggested improvements
Don't offer any service. Waste of time and no help.

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Safe
Food
 
Review of Blackpool Urgent Treatment Centre
28th December 2023


Heart attack 20 years ago.

Suggested improvements
Nothing better. It was lovely to be cared for so well.

Experience
Dignity/Respect
Involvement
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Staff
Safe
Food
 
Review of Blackpool Urgent Treatment Centre
28th December 2023


Visit was for my daughter! Treatment was provided with care. Staff were polite, would recommend!

Suggested improvements
Probably difficult to do given multiple clinics operate, but an estimate of wait times displayed would be great! Or the reception staff could advise on the estimated wait times as you book in?!

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
Rating not given.
 
 
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Blackpool Walk In Centre was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

 

Resources

Short link to review Blackpool Walk In Centre: http://iwgc.net/eb3z4